Quality is a complex and multi-faceted concept. It can be described depending on whether the individual or a population is of interest or whether the care is provided at the household level or a health facility. A universal definition of quality does not exist. However good quality services are those which are effective; safe and acceptable to the user of the health service. See: http://dx.doi.org/10.1136/bmj.b4346

Quality was last modified: May 12th, 2015 by Adrian Bannister