When you have completed this , you should be able to:
Define quality and outline its key concepts.
Be aware of the complexities around definitions of quality.
Identify various dimensions of quality.
Distinguish between different models relevant to quality and MNH services.
Drawing from general healthcare and associated literature on definitions, concepts and frameworks relating to quality, this aims to summarise the many ways that quality has been described. The knowledge will provide a foundation for subsequent s in this learning resource.
Section B – Fundamentals of Quality: Definitions and Models was last modified: June 18th, 2015 by admin